I FINALLY GOT A MEETING WITH CHILD SUPPORT SUPERVISORS, JUDY MCARN
(DIRECTOR), PATRICIA TAYLOR (CUSTOMER SERVICE), DEBBIE HENDERSON AND
TOMICKA HICKS (PROGRAM DIRECTOR). WELL, I WAS BIT APPREHENSIVE ABOUT
THIS MEETING BECAUSE I COULD NOT UNDERSTAND THE PURPOSE. MS MCARN
REASSURED ME THAT IT WAS SO THEY COULD EXPLAIN THINGS TO ME. I TOLD
HER THAT I AM PERFECTLY CAPABLE OF READING AND UNDERSTANDING SO
I DIDN'T NEET HER TO EXPLAIN ANYTHING TO ME. WE SCHEDULED THE MEETING
BECAUSE I SEE AT THIS POINT THAT I WILL HAVE TO SUE THEM. I WANT IT KNOWN
THAT I HAVE TRIED ALL AVAILABLE AVENUES TO SEEK A RESOLUTION. I AM
FIGHTING FOR OVER 40,00 CHILDREN THAT LIVE IN THIS STATE SO I HAVE TO BE
VIGILANT IN FOLLOWING PROTOCOL. DESPITE MY FEELINGS, I WENT TO HEAR
WHAT THEY HAD TO SAY.
THE WEEK BEFORE I SENT EACH OF THE SUPERVISORS A LIST OF QUESTIONS THAT I
WOULD LIKE TO HAVE ANSWERED AT THIS MEETING. I HAD THE ANSWERS TO EACH
QUESTION STRAIGHT OUT OF THE NCDHHS MANUAL.
MS TAYLOR IS THE MOUTHPIECE FOR NC CHILDSUPPORT. I THOUGHT THIS WAS
STRANGE BUT I WENT ALONG WITH IT. I INFORMED THEM THAT I WOULD LIKE TO
RECORD THIS WITH A VOICE RECORDER. MS MCARN TOLD ME THAT I COULDNT
EVEN THOUGH NC HAS A 1 PERSON CONSENT N.C. Gen. Stat. § 15A-287. TO
RECORDING AND I AM THE PERSON CONSENTING. I TOLD HER THAT IT DIDNT
MATTER WHAT SHE DIDNT LIKE, IT WAS THE LAW AND MY RIGHT. SHE SAID I
WOULD HAVE TO RESCHEDULE IF I WANTED TO RECORD,
THE MEETING BEGAN WITH MS TAYLOR EXPLAINING TO ME HOW THE SYSTEM
WORKS. I TOLD HER THAT I UNDERSTOOD IT QUITE WELL SO SHE MADE A BIG
SHOW OF PULLING OUT PAPERS SO SHE COULD EXPLAIN HOW MY CHILD SUPPORT
WAS DISBURSED. I HALTED THE MEETING TO SAY THAT THIS WAS NOT AND HAS
NEVER BEEN A QUESTION THAT I HAD. MY COMMUNICATIONS HAVE BEEN VERY
CLEAR AND CONCISE AND NEVER HAD I ASKED FOR ANY EXPLANATIONS OF DIS-
BURSEMENTS. MY QUESTIONS HAVE BEEN ABOUT THE VIOLATIONS OF STATE
AND FEDERAL LAWS BY THEM TO CHILDREN RECIEVING PUBLIC ASSISTANCE.
I SAID THAT CHILD SUPPORT HAS TO BE SPLIT BETWEEN OPEN CASES AND SHE
SAID ITS NOT LIKE THAT.Effective October 1, 2000, URPA balances are split equally among cases
when the client has multiple open cases I TRIED TO SHOW HER THE EXCERPT OF OUT OF THE NC DHHS
MANUAL THAT CONFIRMED IT AND SHE QUICKLY TOLD ME THAT SHE WOULD
NOT EVEN LOOK AT IT. I FOUND THIS INTERESTING SINCE THERE IS NO OTHER
WAY FOR YOU TO DO YOUR JOB. SO MY QUESTION WAS HOW IS IT THAT YOU
DONT USE YOUR MANUAL. SHE SAID SHE WASNT GOING TO LOOK AT MY PROOF
AND DID NOT PROVIDE ANY OF HER OWN. SHE WAS NOT GOING TO ARGUE WITH
ME AND I AM SIMPLY ASKING A QUESTION ABOUT HOW DOES SHE KNOW WHAT
TO DO IF YOU ARE NOT USING THE NCDHHS MANUAL. OF COURSE THERE WAS
NO RESPONSE SO I EXCUSED MYSELF. LIKE I THOUGHT THE MEETING WAS NOT
ABOUT A RESOLUTION BUT MORE OF THEIR INACCURATE INFORMATION THAT
THEY TELL PUBLIC ASSISTANCE CLIENTS. THEY ARE STEALING MONEY AND
NEVER THOUGHT SOMEONE WOULD FIND OUT BECAUSE IT IS FOR POOR CHILDREN.
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